Returns & Refunds

100-day risk-free trial. Try your LUMÈO for up to 100 days. If it isn't the best shave of your life, return it for a full refund — no questions, no hassle.

How to start a return. Email us with your order number and we'll send you a prepaid return label and simple instructions.

Refund timing. Once your return arrives, refunds are issued to your original payment method within 5–10 business days.

Lifetime guarantee. Beyond the trial window, every razor is covered for life against manufacturing defects — if it ever fails, we replace it.

Contact. Email: (coming soon)